Archive for relationship
Bill McGrane speaks at Rotary Club
Posted by: | CommentsThe Way You Ask a Question Affects the Response!
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re your communication skills getting you the results you want? Would you like to find ways to empower your ability to persuade? If you could improve one aspect of your communications skills, what would it be? Could asking questions and listening more skillfully make a difference for you?
Picture this: You walk into a department store, and while you’re making your way through the specialty kitchen section of the appliance area, you hear an older woman yelling. As you turn toward the customer service counter, where people can pay their local utility bills, you hear the women shouting, “How could my electric bill be so high? You’ve got to be kidding!” From the tone of her voice, you know immediately that an explosion is about to occur.
Across the aisle, you sit down in a lounge chair and act like a quiet little mouse. You’re curious to listen and see how this situation unfolds. You notice that the employees seem to suddenly become very busy with all kinds of activities except, that is, assisting this woman. They’ve obviously decided to ignore her and act as if nothing is happening. Meanwhile, the older woman, who’s getting more agitated by the minute, is quickly walking around and around a nearby table, shouting in disbelief about her utility bill. Everyone is well aware of what’s going on, but no one’s doing anything to help. Then a magic moment occurs—someone with the skill to resolve the issue is about to step in.
If you were faced with this situation, what would you do? What would be the first thing you’d say? Might it be appropriate to ask a question?
More tommorow on the rest of the story
What solutions do you need for your family?
Posted by: | CommentsBuild momentum in your day
Posted by: | CommentsHow are you building momentum in your day? Since this is probably your first day back at work from the holiday break, how is it going?
Are you energized and getting back into things? Or are you finding yourself dreading what will happen in your day.
The great news either way you are right. If you do not like what is happening to you then make a choice now to make it different.
You say that is easier said then done. I understand what you may be feeling, however you can turn it around with a question or thought.
Let’s start with the thought. Write down what you are thinking right now. Ask yourself does that thinking get you to where you want to go? If not what new thought can you choose to move you in the direction you want to go?
Last night my home town football team, the Bengals lost 37-0 to the Gets. Wow, what a blow to their thinking. In just 6 days they have to play them again. If you were their coach what suggestions would you give them to win next week? My input to them would be, that was then, this is now.
In terms of a question to turn your thinking around try this,
what choice can I make now that moves me into who and what you want to be?
Today I am working on plans for our Move Into Your Greatness seminar happening Jan. 11-15. This is definitely a place you can be assured of success thinking and feeling. Happy new thoughts.
McGrane Global Centers

